General configurations
To update your General configurations, use the left-hand menu to navigate to Settings > Configurations, then ensure the General tab is selected at the top of the page.
Here modify your SupporterBase experience according to your organization's needs, including:
- Update the “Application Name”. You may wish to include a reference to your organization, such as “Example Organization’s SupporterBase").
- Change or remove logo. You will be prompted to upload a new logo if you select “Change Logo”.
- Change Favicon. You will be prompted to upload a new favicon.
- Change or remove background image. This is the background image users see on the login page. You will be prompted to upload a new image.
- Change sidebar color. You can enter the relevant HEX codes or select a colour option from the interactive color palette ont he right-hand side.
- Set your preferred minimum time between contacts. This will prevent supporters being re-contacted within a set period of time (ie receiving an SMS and then a call within one hour)
- Enable two factor authentication
- Enable / disable a series of default permissions, data access settings and supporter contact cpreferences.
- Customize your terms of use. This is important if your organization requires all staff and volunteers to adhere to specific privacy and security policies in engaging with volunteers. If this configuration is set to True, you can then enter the content for your terms of use in the content editor and the terms of Use declaration required of users (“I understand and accept the terms of this agreement”).
- Set your default group page content. This way you have a ready-to-go default when you launch your groups.
- Customise your Unsubscribe page, including:
- The headline of your Unsubscribe page
- The content which will accompany your unsubscribe page.
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