Sending indiviual 1-1 emails to supporters

For individual, personalized communication, you can send 1-1 emails to supporters in your group. This feature is available to admins, captains and vice-captains, with no approval process required for any user.

To send a 1-1 email:

1. Navigate to the main page of your supporter group.
2. Find the supporter you would like to email. You can do this:
   • Via the search function at the top right hand corner of the list of supporters;
   • By filtering supporters using the dropdown options available at the top of the page.
   • Using the Sort By function to help you find supporters by first name, last name or most recent contact;
   • Manually, by scrolling down your list of supporters.
3. When you find the supporter you want to email, select the Send Email option at the top of their personal profile.
   • Note: if this option is “grayed-out” and cannot be selected, this is because the supporter has opted out of that form of contact (see our documentation on the unsubscribe process)
4. Complete the pop-up email form, including your name as the sender, the email subject, and email body.
5. Hit the send button, and you’re done!
   • It's important to monitor your email inbox for any replies from the supporter, so you can continue the thread (see our documentation on the email inbox (Private))