Explanations
Explanations
Background information and concepts behind SupporterBase
Understand how things work behind the scenes in SupporterBase.
Database Sync Process
How SupporterBase syncs data with NationBuilder and what to expect.
How draft and publish work on a roster
Why the roster board keeps changes private until you publish, and what publishing does.
What the calling dashboard is telling you
How the impact panel is counted, and what it proves to a campaign.
Domain Settings
Configure custom domains for your public pages and email sending.
NationBuilder Configurations
How SupporterBase integrates with and maps to NationBuilder.
Notifications and Approvals
How the approval workflow and notification system operates.
Monitoring Usage Costs
Track SMS, email, and platform usage costs.
Call lists vs Calling sessions
Why SupporterBase has both, how they fit together, and when to use each.