SupporterBase
Tutorials

Build your first event

Step-by-step guide to creating and promoting your first event

Creating an event in SupporterBase only takes a few minutes. You can then promote it, share the sign-up page, and track RSVPs all in one place.

Part 1: Creating an event

Start a new event

From the left-hand navigation, select Events > Create new event.

Fill in event details

  • Select the Supporter group from the dropdown.
  • Add the event basics: title, time, date, location, description, event contact person.
  • Scroll to the Autoresponse email section at the bottom:
    • Customise the confirmation email sent to supporters when they RSVP to your event.
    • Keep the liquid code (the words in {curly braces}) if you want details to auto-populate.

New event creation form with supporter group, event type, contact and address detail fields

Event Details form showing the autoresponse RSVP email content, including liquid code placeholders

Publish the event

Click Create event.

  • Admins or group captains: the event goes live immediately on your group's public page.
  • Vice-captains: the event is saved as a draft and sent to your group's captains and point people for approval.

Published event overview page showing the RSVP count, public URL and event management actions

Edit an event

Go to the event page. Click Edit. The button sits in the row below the event details, alongside Duplicate.

Vice-captains can only edit their group's events while Vice-captains can edit event details for groups they lead is on. Find it under Settings > Configurations > General. It is on by default.

Settings > Configurations > General page with the vice-captains event-editing toggle highlighted

Part 2: Promoting your event

The easiest way to promote your event is with a blast email or SMS.

  1. Copy the URL of your event's public sign-up page (auto-generated when you publish).
  2. Paste it into the body of your blast email or SMS.
  3. Send. Supporters can RSVP directly via the link.

For detailed instructions, see our guide on how to send SMS and Email blasts.

Part 3: Managing RSVPs

Viewing RSVPs

  1. Open Events > Group events and select the event.
  2. RSVPs appear under the event's basic information.

You can engage with each RSVP through their personal profile:

  • Edit profile info
  • Send personal SMS or email
  • Call directly
  • Log a contact

Event page with the RSVPs section highlighted, listing a supporter's RSVP and contact action buttons

Sorting RSVPs

At the top of the RSVP list, use Sort by to order by:

  • First name
  • Last name
  • Zip / postcode
  • Last contacted at
  • Joined at

Adding RSVPs manually

Supporters can RSVP in several ways:

  • Via the public event sign-up form
  • From within an email or SMS thread, or a call list (handy when confirming RSVPs during outreach)
  • From a supporter's card on the event page using the Log contact or RSVP button, which opens a form with an Events field for the RSVP

Log contact pop-up for a supporter, with contact method, status, tags, event and note fields

Add to calendar

Contact our team if you'd like an "Add to calendar" widget. It displays on your event once someone RSVPs.

Further reading

Rostering

Build a roster of shifts for your event and publish it to volunteers.

Call lists

Set up and manage call lists for supporter outreach.

Create and populate your first group

Step-by-step guide to creating and populating a supporter group

Build and publish your first roster

Build a roster for a beach clean-up event and publish it to volunteers

On this page

Part 1: Creating an eventStart a new eventFill in event detailsPublish the eventEdit an eventPart 2: Promoting your eventPart 3: Managing RSVPsViewing RSVPsSorting RSVPsAdding RSVPs manuallyFurther reading