SupporterBase
References

Roster statuses and settings

Every shift status, coverage state and access setting on the roster board

The Roster & shifts board labels every shift with a status, a coverage state and an access setting. To understand how the statuses relate to each other, read How draft and publish work on a roster.

Roster board showing shifts in each status: Published, Changes to publish, Draft and Pending removal, with Staff only badges and coverage bars

Shift statuses

Every shift on the board carries exactly one of these.

StatusWhat it means
DraftThe shift has never been published. Volunteers cannot see it, it does not appear on the sign-up form, and it is left out of exports. You can edit, move, duplicate or delete it freely, and nobody is emailed at any point
PublishedThe shift is live. Volunteers can see it, open spots appear on the sign-up form if the shift allows self-signup, and it is included in exports. Anyone assigned to it has been emailed
Changes to publishThe shift is published, and you have since edited it. Volunteers still see the last published version, and your edit reaches nobody until you publish again
Pending removalYou have removed a published shift, and the removal has not been published yet. Volunteers still see the shift and are still expecting to work it. Nothing is cancelled and nobody is emailed until you publish the removal
RemovedA volunteer has been taken off a shift and the removal has not been published. They appear as a dimmed row on the shift, and they are still on the roster your volunteers see

Undoing an edit or a removal

  • Open the change breakdown on the shift to see exactly what differs from the published version. The board tracks changes to Role, Start time, End time, Date, Volunteers and Access, as well as volunteers added or removed.
  • Revert all changes, in the shift's actions menu, discards the edit and returns the shift to its published version.
  • Undo removal puts back a shift that is pending removal.
  • To put a removed volunteer back before you publish, click the back-arrow on their dimmed chip, which shows Restore [name] on hover.

Coverage and access

Coverage

Coverage describes how full a shift is, independently of whether it is published.

CoverageWhat it means
Needs peopleThe shift has at least one empty spot. The board shows the count as spots still open
Fully staffedEvery spot on the shift is filled. Nothing further is required
  • The board shows running totals across the whole roster: Spots filled, the percentage filled, and how many spots are still open.
  • It also counts how many shifts are In draft.

Access

Set per shift, with the checkbox Let volunteers sign themselves up.

SettingShown on the board asWhat it means
Self-signup onAnyone can self-selectOnce published, empty spots appear on the public sign-up form and volunteers can claim them
Self-signup offStaff onlyVolunteers cannot sign up. An organiser assigns every spot

An empty spot on a staff-only shift stays empty until an organiser assigns someone, and the publish dialog warns you about this case specifically.

What the publish dialog tells volunteers

When you publish, affected volunteers are grouped by what is happening to them.

GroupThe volunteer is emailed
Added to a shiftThey have been rostered on, with role, date and time
Shift details changedSomething about a shift they are on has changed
Shift cancelledA shift they were on is no longer happening
  • Publishing that would cancel somebody's shift requires you to tick an acknowledgement first.
  • If a change reaches nobody, the dialog says Nobody gets an email and explains that it only updates your roster board.

Board layout

The board can be displayed as a List or as Cards, using the layout control in the header. On small screens it uses cards and hides the toggle. Both show the same shifts and the same statuses.

Further reading

On this page